Identify each truck before promising it
Use asset tags and serial numbers to distinguish individually managed forklifts. Equipment types and company categories help staff find the intended truck. Review current rental and maintenance dates before reserving it. EZM Pro does not automatically match lift capacity, mast configuration or warehouse access requirements; record and verify those details operationally.
- Individually tagged forklift units
- Staff-managed quotes and dispatch
- Technician assignments and repair costs
Coordinate dispatch and return condition
Dispatch records show the equipment actually leaving on a rental, and return records capture quantity and condition. A customer’s rental history provides context for repeat hires. Staff can create a quote without holding stock, then convert an accepted quote into a rental after availability checks. There is no customer portal for self-service changes.
Keep repair assignment beside the hold
Schedule downtime for an unavailable forklift and create its linked repair work order. Assign an existing company member, update repair status and record labor and parts costs. The maintenance hold remains the availability authority until completed through the Maintenance workflow. The app does not issue inspection certificates or manage operator licenses.
Frequently asked questions
Can forklifts be tracked by serial number?
Yes. Serialized asset records include asset tags and optional serial numbers.
Can the system choose the correct lift capacity?
No automated equipment suitability matching is included. Your team must confirm the specifications.
Can a returned forklift be held for inspection?
Yes. Return condition handling and maintenance holds can keep a unit unavailable pending follow-up.
Does EZM Pro manage operator certifications?
No. Certification and compliance processes are outside the currently implemented feature set.